Blog

Making CRM2 a Positive Client Experience

This week’s IE article on CRM2 fostering stronger client relationships is a rare and welcome view on the …

Read More

E-Delivery: Paperless or Less Paper?

Rarely does a week pass without a new article or whitepaper arguing the virtues of moving from …

Read More

Most Online Shopping Still Happens on PCs

Despite the ubiquity of smartphones and the forecast that global mobile traffic will grow exponentially over the …

Read More

The Top 10 Reasons Why Your Website Is Losing Sales

As featured in Mashable, January 20, 2014 The online retail game is not an easy one to …

Read More

The overwhelming case for electronic communications

Not only are there significant cost savings available for both financial services firms and their advisors, but …

Read More

Customer Analytics That Your Boss Needs You To Know (Part I)

As featured on the Pivotal360 Blog – for more information regarding Data Analytics visit : http://pivotalcontact.com/ Article …

Read More

Big Data’s Impact on 2013 Holiday Sales

As featured in Practical Ecommerce; JANUARY 2, 2014 • GAGAN MEHRA The holiday season has ended and the analysis …

Read More

6 Ways to Use Instagram Direct for eCommerce Marketing

As featured in: Small Business Trends; Jan 7, 2014 by William Johnson In Marketing Tips In the coming year, eCommerce marketing will …

Read More